1. Try before you pay
- After signing in, the first topic of every subject is free.
- New users also get a demo period. We decide its length; it is not fixed and may differ from user to user.
- If you need more time to decide, you can ask us for a further demo. We may grant it, more than once, at our discretion.
Please use the free topic and the demo to check that Tutorix suits the student before you pay.
2. What you get after payment
- A paid plan is valid for 365 days from the date of activation and ends automatically after that. It cannot be paused, extended or carried forward.
- The class chosen at activation cannot be changed during the 365 days. To study a different class, a separate plan is needed.
3. No cancellation, no refund
Because you can try Tutorix free before paying, once a plan is activated it cannot be cancelled and the payment is not refundable, fully or partly. This includes unused days, a change of mind, a change of school, board or class, and not using the Service.
The only exceptions are listed in section 4.
4. Payment problems and refunds
- Money deducted but plan not activated: write to us with the payment details. We will check and either activate the plan or confirm the failed payment. Failed payments are normally returned to your account by your bank or the payment gateway within their usual time.
- Charged twice for the same plan: write to us with both payment details. After checking, we will refund the extra payment.
- We stop the Service: if we stop offering the class you paid for before your plan ends, we will give you access to equivalent content or refund the unused part of your plan.
Approved refunds are made to the original payment method within 7 working days of approval. Your bank may take a few more days to show the amount.
5. Complaints and contact
If you have a complaint, write to our Grievance Officer, Manish Dandotikar (HR Head), at contact@tutorix.com. We will acknowledge it within 48 hours and aim to resolve it within one month.
TutorialsPoint India Private Limited, 1st Floor, INCOR 9, Kavuri Hills, Madhapur, Hyderabad, Telangana 500081, India.
Email: contact@tutorix.com · Phone: +91 9000-082-092
Last updated: 27 September 2026