Cancellation and Refund Policy

Tutorials Point India Limited (“Company/We/Us/Our”) provides paid content to the students and their tutors, teachers, and parents (“Customers”) to facilitate their learning for various educational boards for classes 6th to 12th and competitive exams including IIT/JEE & NEET.

To use our products & services, a user must have our App (“Tutorix App/tutorix app”) installed on their Mobile Phone or Tab/Tablet supporting Android or IOS (“Device/Mobile Device”).

When a user starts using Tutorix App on their Mobile Device, initial trial access is provided to the users so that they can try various Lectures, Text Notes, Quizzes, and other functionalities available on the App. This complete access is provided through Online Content Delivery over an Internet Connection with a 7 days trial period. This gives a user a clear understanding of the quality of the content, how to use the content, and what exactly will be the nature of the learning through the App.

Once a user is 100% satisfied with the content and other functionalities of the Tutorix App, then user can proceed to activate the content for a desired class to have full access to the content of that class including all the Videos, Text Notes, and Quizzes.

1. Buying Online Subscription for Content/Study Material

Users with a Mobile Device and an Internet Connection can use our Online Content Delivery (Streaming). After the 7 days trial period, payment must be made to continue using the services. Once the payment is done for any mentioned class, we provide an activation code to activate the desired class. Once the class is activated, the user will be able to use the complete content for the activated class for 365 days from the date of activation.

However, at a given point in time, a single login will be allowed for the activated user.

2. Cancellation & Refund Policy

We are giving our users 7 days trial period to explore the provided content and functionality of the App with complete access. Only when a user is 100% satisfied with the content and functionality, we suggest they buy the activation code to utilize the full strength of the App and use complete content, and functionality for the subscribed class.

No refund or cancellation is permitted once the user has activated online streaming since we are offering non-tangible irrevocable goods. As a customer, you are responsible for understanding that no refund or cancellation is possible upon activation of online streaming.

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